Services
Unique problems call for bespoke solutions.
We provide consulting, development, deployment, maintenance and support of information systems for public and private organisations, from the first analysis to everyday operation.
What we do
One team for the whole life of a system.
You can count on us for one stage of a project or for all of them.
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Consulting
We analyse processes and existing systems, and help define what to build, buy or integrate.
- Process and requirements analysis
- Architecture and specifications
- Support for tender specifications
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Bespoke development
Web platforms and back offices designed around the way your teams actually work.
- Web platforms and portals
- Back offices and workflows
- Modernisation of legacy systems
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Deployment and integration
We get systems running and working together, so data is entered once and flows where it is needed.
- Integrations and APIs
- Data migration
- Training and go-live
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Maintenance and support
We keep systems secure, up to date and evolving as your needs change.
- Corrective and evolutionary maintenance
- Security updates
- Monitoring and support
How we work
Close to the people who use the system, from start to finish.
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Analysis
Processes, rules, users and existing systems mapped with the teams involved.
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Design
Architecture, integrations, data and interfaces defined and validated before development.
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Development
Short iterations with regular demonstrations and feedback from real users.
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Deployment
Data migration, training, documentation and support at go-live.
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Support
Maintenance, security updates and new features as needs change.
Experience
Systems that serve the public every day.
We have built and maintained information systems for regional public administration — health, employment and finance.
We know administrative processes from the inside, along with the rules that frame them and the people who depend on them. Our public contracts can be consulted on the BASE portal (in Portuguese).
Public administration
Platforms for regional public services, procured through public procedures.
Interoperability
Systems that talk to each other — and to the platforms you already use.
Data you can trust
Validation, history and auditing built into every system.
Direct contact
You talk to the people who design, build and maintain the solution.
Ways of working
An engagement model that fits each stage.
We agree the scope, timings and price before we start. Every proposal is prepared by our sales team.
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Project
Defined scope, deliverables and timings, from analysis to deployment.
- Regular demonstrations
- Acceptance against agreed criteria
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Maintenance and support
A contract with agreed scope and response times, always including corrective maintenance and security updates.
- Requests logged on the support platform
- Regular reports
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Evolution
An agreed number of hours for new features and improvements, prioritised with you.
- Shared roadmap
- Regular reviews
New · Artificial intelligence
Well-integrated systems are what make AI useful.
Artificial intelligence is Datapoint's newest line of work. The same interoperability work that connects your systems also lets AI work with them securely, through the Model Context Protocol (MCP).
- No replacement needed: AI works with the systems you already run.
- People in control: every change to data is approved by a person.
- Processing within the EU, through our partners.
- One team: the people who know your systems are the ones who connect them to AI.
Frequently asked questions
About our services.
Can you maintain a system built by another supplier?
Yes. We start with a technical assessment of the application, infrastructure and documentation, and propose a maintenance plan — or a gradual modernisation, where it makes sense.
How do maintenance contracts work?
We agree the scope, response times and the number of hours for evolution with each client. Corrective maintenance and security updates are always included.
I am already a client. How do I request support?
Through our support platform, where every request is logged and followed up by the technical team. You can also reach us by email or phone.
How do public bodies procure your services?
Through the Public Contracts Code procedure that applies to the value of each project. Our public contracts are on the BASE portal (in Portuguese).
Do you work with in-house IT teams?
Yes. We can take on the whole project or work alongside your team, sharing documentation and knowledge.
Have a system to build, integrate or maintain?
Tell us about it — we will reply with a first assessment and the next steps.